Your privacy is very important to us. Unlike other free online services, we have no desire to collect or sell your personal information.
There are only four pieces of information that we care about:
- The estimated number of people using our website and iOS apps.
- The web browsers and operating systems used to access the website.
- The devices and iOS versions used to run the iOS apps.
- The information needed to fix a crash or error.
Personally identifiable information is never collected, unless you explicitly provide it to us via the website contact form or the Feedback button in our apps. Feedback is sent via e-mail to our mail server, which is administered by Fastmail.
To collect usage statistics, we use an anonymous beacon system rather than third-party analytics. The first time you access our website, or launch an iOS app, we generate a universally unique identifier. This identifier, along with your web browser version, operating system version, Adobe Flash Player version, iOS application version, and/or mobile device model is periodically transmitted to our server. The identifier is never sent to a third-party. The identifier is not sent to us via the contact form nor the Feedback button in our apps.
Our exercises feature a homework verification system where students provide a name to sign a Progress Report. This name is embedded inside the resulting verification code. While this system is explicitly designed such that names do not have to be stored on our servers, we may need to do so in order to diagnose and fix errors. To protect privacy, we recommend that students use initials rather than full names.
To help fix crashes and errors, we use HockeyApp as our crash report aggregator. Information sent to them may include: location of the error, type of error, web page on which the error occurred, web browser version, operating system version, Adobe Flash Player version, and/or mobile device model. A web page location which contains a username or an exercise verification code which contains a Progress Report signature may be transmitted as part of this process.
What information do we collect and how do we use it?
We do not collect personally identifiable information about you, except when you provide it to us via the the website contact form or the Feedback button in our apps. We use this information to reply to you.
We do not use or collect your precise geographic location.
Personally-identifiable information may be entered into the “Student Name” field of an exercise's Progress Report. This encodes the name in the resulting verification code. In the event of an error, a verification code (and thus the name) may be included in our logs and sent to our crash report aggregator. Codes may also be sent to our server to help diagnose issues with the verification system. We use this information to fix the error.
Our website collects non-personally-identifiable information about your web browser and computer. We use this information to determine which web browsers and operating systems to support.
Our iOS apps collect non-personally-identifiable information about your device and iOS version. We use this information to determine which iOS versions to support.
Our iOS applications periodically poll our servers to check for updates to lesson and exercise content.
In the event our website or iOS application encounters an error, non-personally-identifiable information about the error may be sent to our servers. We use this information to fix the error.
We may keep data indefinitely. We try to follow good practices for log rotation, but we also make gratuitous backups, which may inadvertently store data.
Our website generates a unique identifier upon your first visit and saves it as a cookie. This identifier is anonymous, contains no personally-identifiable information, and is included in communications with our anonymous beacon system.
Our website uses HTML5 Web Storage to persist information such as: lesson view mode, exercise scores, and calculator settings.
Each iOS application generates a unique identifier each time the application is installed. This identifier is anonymous, contains no personally-identifiable information, and is included in communications with our servers.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally-identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include links to third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
California Do Not Track Notice
We do not track users over time and across third party websites to provide targeted advertising and therefore do not respond to Do Not Track (DNT) signals.
Children's Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.